Popular questions

I have cancelled my booking. How long will it take to get a refund of the paid booking deposit?

 

Refunds generally take 1 to 7 business days for the funds to appear in your account and it depend on the payment method you've used to pay the required booking deposit:

 

- If you've paid your booking deposit with your PayPal account, you will get refund in 1-2 days.

 

- If you've paid your booking deposit with your credit or debit card, you will get refund in 3-7 days.



If your booking was rejected or cancelled very soon after booking, your bank may simply reverse the charge.  In these cases, your bank will generally remove the temporary, pending authorization from your card (usually within 3 days).


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