Popular questions

Why isn't my booking showing up in my account?

 

There are a few reasons your booking may not show in your account.  

 

The most common is due to creating two accounts with TripsPoint.  Many of our customers use the Facebook or Google login feature.  The email address associated with your Facebook or Google account may differ from your main email account.  Tours booked on TripsPoint will always appear in the account associated with the email address you used while placing the booking. If you make a booking with a different email address, it will generate a new account for that email.

 

You are not logged in to your TripsPoint account. That's another possible reason.


Back