Popular questions

Do I need to show my ID card or passport to redeem my Voucher?


‚ÄčIn most of the cases, you are not obligated to show your national ID card or passport, but we recommend the Lead Passenger will have the travel document with photo ID. Sometimes, for security purposes, you will need to show an ID that matches the Lead Traveller name you used when you've made booking. Children, generally, do not need photo ID.


Please, check your Voucher details under the Important Information section to see, if it required to show a photo ID or passport or what may be required for you.

If you need to change the name on your booking, please, contact Supplier directly through the TripsPoint Messenger to make a change to your booking.

Some tours, activities, holiday accommodation or rental services Suppliers don't permit changes after you've made the booking. For your peace of mind, be sure the name on our Voucher matches the name on your photo ID when you book!