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Do I need to show my ID card or passport to redeem my Voucher?
My booking status is 'Just booked - Awaiting Confirmation' so I don't have a Voucher. How can I proceed?
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After I make a booking, how long will I wait to receive my voucher?
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Why did my booking not confirmed?
My booking was confirmed and later refused and my booking deposit refunded. Why?
I've lost my Voucher. How can I get new one?