Popular questions

What if the local Supplier cancels a booking?

 

Your paid booking deposit is 100% refundable in the event of cancellation by the Supplier.

 

If the Supplier fails to appear on the date, time and venue outlined on your Voucher, the deposit is also 100% refundable and you can review the Supplier accordingly.

 

If you wish to accept a new time/date, the guide can agree on a new time and date after the booking has been confirmed.


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