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Affiliate Partner FAQ
Why hasn’t my review been published?
What's prohibited to write in Review?
How do I create my User Account?
Can I leave a Review in other language or in English only?
How do I log in to my account?
How can I fill up or update my Account Details?
Do I need an account to make a booking?
I don't remember my Account Password. How can I restore my account Password?
How can I change my account Password?
How do I deactivate/delete my User Account?
What do I do, if I cannot find the tour Supplier at my Pick-Up Point?
Who do I contact, if I have any last-minute questions about my booking?
How can I specify any special requests/needs?
What happens if my flight is late and I miss my transfer?
The local Supplier has changed the itinerary since I booked. Will this affect my booking?
What happens if my booking is cancelled by the local Supplier due to the bad weather conditions?
What will happen to my shore excursion in the case that my ship arrives late or does not dock?
What's TripsPoint cancellation policy?
How do I cancel my booking?
I have cancelled my booking. How long will it take to get a refund of the paid booking deposit?