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Affiliate Partner FAQ
Can I do a booking for another person?
Do you offer special pricing for Infants, Children, or Seniors?
Why do I have to provide my age or weight for some activities?
Can I book activities by phone, a messenger, locally or in an office?
I am trying to book an activity and the price appears to be changing comparing to one I saw yesterday. Why?
I am travelling alone, however the tour I want to book requires a minimum of two people. What have I to do?
Can I customize my booking?
Can I book an activity in a different currency?
I would like to book, but your calendar doesn't go out that far. What can I do?
How do I check availability?
I cannot select the date that I’m looking for. What can I do?
Can I use TripsPoint in a different language?
Do I need to show my ID card or passport to redeem my Voucher?
My booking status is 'Just booked - Awaiting Confirmation' so I don't have a Voucher. How can I proceed?
Do I have to print my Voucher?
How do I access my Voucher to print or save to my phone?
Why isn't my booking showing up in my account?
After I make a booking, how long will I wait to receive my voucher?
How will I be getting my entry tickets?
How do I access my Voucher?