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Traveler Help Center
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Getting Started & General Questions
Low Price Guarantee
Pick-Up & Drop-Off
Search & Filters
Making a Booking
Booking Confirmation & Voucher
Reconfirming a Booking by Phone
Tour, Activity Participation
Reviews & Ratings
At the Destination Inquiries
Booking Modifications - Amendments
What are payment options to pay my Booking Deposit?
What's TripsPoint low price guarantee?
How do I pay my Booking?
Does TripsPoint store my credit card data in the system?
Would I be able to pay my Booking Deposit with multiple credit cards?
There was an error processing my credit card - what I have to do?
Is my credit card safe?
How do I receive a receipt for my booking?
What's a Pick-Up Point?
What's Hotel Pick-Up and Hotel Pick-Up area?
What's an exact Pick-Up Point?
My hotel is outside of the Hotel Pick-Up area. What are my options?
I try to book, but the system requires my hotel details. What if I have not yet chosen a hotel or am staying in an apartment or having other private accommodation?
Local tour operator provides Hotel Pick-Up, but I can't find my Hotel within defined Pick-Up Area. What are my options?
How do I add a listing to my Wishlist?
How to remove a listing from my Wishlist?
How do I choose the best tour, activity, holiday accommodation or a local rental service?
How can I find out if my tour or holiday accommodation is handicap accessible?
Can I get a special discount, if I do multiple bookings with TripsPoint?